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ITIL Courses

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About ITIL

ITIL is part of the Best Practice Solutions portfolio designed to help organizations become more effective across IT service management, project, programs and security.

The AXELOS methods include ITIL®, PRINCE2® and RESILA® and offer guidance on cyber resilience and risk, value and portfolio management. New Horizons is uniquely positioned to bring you the best training across the portfolio, utilizing an award-winning, best-in-class instructor pool.

What is ITIL?

ITIL is the most widely accepted and trusted approach to IT service management in the world. The ITIL certification equips you with a cohesive set of global IT best practices, drawn from public and private sectors, to provide world-class services and maximize value to businesses.

ITIL® Training

Popular ITIL Classes


Course Starts Location Price
ITIL® 4 Foundation 1/18/2021 Atlanta, GA
ITIL® 4 Foundation 1/28/2021 Atlanta, GA
ITIL® 4 Specialist High Velocity IT (HVIT) 3/03/2021 Atlanta, GA
ITIL® 4 Specialist High Velocity IT (HVIT) 6/02/2021 Atlanta, GA
ITIL® 4 Specialist Drive Stakeholder Value (DSV) 3/15/2021 Atlanta, GA
ITIL® 4 Specialist Drive Stakeholder Value (DSV) 6/21/2021 Atlanta, GA

ITIL Certifications

ITIL Certifications

Expand the tab below to review the available certification for ITIL, required exams and suggested courses for preparation.

 ITIL Foundation

ITIL Foundation

The ITIL Foundation is the entry-level qualification, which offers a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the links between Lifecycle stages, the processes used and their contribution to Service Management practices.

!Prerequisites
 
  • No Prerequisites
 

Step 1

Take This Course

ITIL® 4 Foundation

Step 2

Take This Exam

ITIL Foundation Exam

Step 3

Earn This Certification

ITIL Foundation Certification

 ITIL Managing Professional (ITIL 4 MP)

ITIL Managing Professional (ITIL 4 MP)

ITIL 4 MP will target IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.

!Prerequisites
 
  • None
 

Step 1

Take These Courses

ITIL® 4 Specialist Create, Deliver and Support (CDS)

ITIL® 4 Specialist Drive Stakeholder Value (DSV)

ITIL® 4 Specialist High Velocity IT (HVIT)

ITIL® 4 Strategist Direct Plan and Improve (DPI)

Step 2

Take This Exam

ITIL 4 Managing Professional Exam

Step 3

Earn This Certification

ITIL 4 Managing Professional

 ITIL 4 Strategic Leader (ITIL 4 SL)

ITIL 4 Strategic Leader (ITIL 4 SL)

ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.

!Prerequisites
 
  • None
 

Step 1

Take These Courses

ITIL® 4 Strategist Direct Plan and Improve (DPI)

ITIL 4 Leader: Digital & IT Strategy (COMING SOON)

Step 2

Take This Exam

ITIL 4 Strategic Leader Exam

Step 3

Earn This Certification

ITIL 4 Strategic Leader

About ITIL 4

ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.

Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach.

The following ITIL 4 certification scheme has been designed to simplify the career path for professionals, providing modern, relevant content.

 

ITIL Training & Certification

Benefits of ITIL Training

ITIL TrainingBy employing ITIL’s IT service management best practices, organizations have been proven to increase productivity, optimize costs and improve customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers to:

  • Support business outcomes
  • Enable business change
  • Optimize customer experience
  • Manage risk in line with business needs
  • Show value for money
  • Continually improve

ITIL Certifications at New Horizons Atlanta

ITIL CertificationEvery ITIL course from New Horizons Atlanta follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks.

ITIL certifications and training from New Horizons Atlanta provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.