Business Analysis


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Business Analysts play a critical role in the success of a project. Business Analysts are responsible for requirements development and requirements management. 

Solutions often include a systems development component but may also consist of process improvement or organizational change. 

Business analysis New Horizons

Business analysts are a key facilitator within an organization, acting as a bridge between the client, stakeholders and the solution team.

Whether you are new to business analysis or interested in earning your Certified Business Analysis Professionals (CBAP) certification from the International Institute of Business Analysis (IIBA), the Center for Leadership and Development can help you acquire the skills you need.

Role Specific Certification & Training

  • Business Analysis Essentials
  • Strategic Business Analysis
  • Writing Effective Business Cases Requirements (Gathering, Analysis, Writing, and Managing)
  • Process Modeling Using BPMN
  • Managing and Communicating Requirements for Projects
  • Agile Project Management Root Cause Analysis
  • Business Process Improvement
  • User Acceptance Testing Foundation in Business Analysis
  • Certification CBAP Exam Preparation


Complimentary Skills & Knowledge

  • Lean Six Sigma
  • ITIL
  • Project Management
  • SQL
  • Data Analysis
  • Data Visualization
  • .NET
  • Python


Essential Business Analysis Skills

Increase the Impact of Your Work

  • Thinking with Critical Insight
  • Expanding Your Sphere of Influence
  • Expanding Your Emotional Intelligence
  • Communicating Across Your Organization
  • Developing Successful Interpersonal Skills
  • Writing for the Business Professional Building
  • Successful Work Relationships

Need a customized professional development program for you & your team?

With an appropriate self-assessment individually in conjunction with collaborating with your direct reports, peers, and managers, you will start to uncover options and paths to develop the essential skills and behaviors needed to take your team to the next level. 

New Horizons can customize a seamless professional path and/or career track specifically designed for you and/or your organization's needs.

New Horizons Expert Facilitators

New Horizons standard qualifications of CLD training facilitators are high.

At least 10 years of experience in a management/leadership capacity with staff reporting to them
or at least 10 years of experience coaching management personnel 

Minimum 3-5 years teaching experience on the subject matter covered in the courses they will be delivering BA
(if they have any graduate work relevant to their subject matter expertise, that's a bonus) 

Strong background in communication, presentation skills, facilitation, negotiation, conflict management 

In-depth understanding of business management, psychology, and/or organizational theory 

Desire to lead individuals through personal choice of behavioral change 

Preferred: Licensed psychologist and/or professional counselor and/or professional life or executive coach

Demonstrated passion for the subject matter